Terms of Service

Effective Date: July 16, 2026
Last Updated: July 16, 2026

These Terms of Service (“Terms”) govern access to and use of southsoundstickerco.com, purchases and orders placed through the website, and printing, design, production, fulfillment, and related services provided under the names South Sound Sticker Co and South Sound Sticker Company.

South Sound Sticker Co is a brand operated by Frog Mustard Stickers LLC. In these Terms, “South Sound Sticker Co,” “South Sound Sticker Company,” “we,” “us,” and “our” refer to Frog Mustard Stickers LLC.

These Terms apply to orders and services requested through:

• southsoundstickerco.com;

• email;

• written quotes or estimates;

• invoices;

• telephone or electronic communications;

• in-person consultations;

• local pickup arrangements; and

• other ordering channels that we operate.

By accessing our website, requesting or approving a quote, approving a proof, submitting payment, placing an order, or otherwise using our services, you agree to these Terms. If you do not agree to these Terms, do not use our website or place an order.

These Terms incorporate our Privacy Policy, Refund, Reprint, Cancellation, and Shipping Policy, and any additional specifications or terms included in an applicable quote, invoice, proof, product listing, or written agreement.

1. Eligibility and Authority

You must be at least the age of majority in your jurisdiction to place an order without the involvement of a parent or legal guardian.

If you place an order on behalf of a business, organization, government agency, school, nonprofit, or another person or entity, you represent that you have authority to bind that customer to these Terms.

You agree to provide accurate, current, and complete contact, billing, shipping, artwork, and order information.

2. Custom Printing Services

We offer custom printing, design, finishing, production, and related services. Products and services may include:

• custom stickers and labels;

• decals and window graphics;

• banners and signs;

• business cards and printed paper products;

• posters and promotional materials;

• packaging and branded materials;

• displays and event materials;

• apparel or decorated merchandise;

• short-run and specialty printing;

• artwork setup or design assistance; and

• other custom products described on our website, quotes, or invoices.

Most products are manufactured specifically for an individual customer and cannot ordinarily be restocked or resold.

Specific materials, dimensions, finishes, quantities, production methods, turnaround times, and prices will be described on the applicable product page, quote, estimate, invoice, or proof.

3. Quotes and Estimates

A quote or estimate is based on the information available when it is prepared, including the requested:

• product;

• artwork;

• quantity;

• dimensions;

• material;

• printing method;

• finishing services;

• packaging;

• delivery method; and

• production schedule.

Unless the quote states otherwise, a quote is an estimate and does not obligate us to accept or begin an order.

Quotes may expire on the date shown on the quote. If no expiration date is shown, we may revise the quote before accepting the order if material costs, availability, specifications, shipping charges, taxes, or other circumstances change.

A quote may be revised if:

• the submitted artwork requires additional preparation;

• the final specifications differ from the original request;

• the customer changes the quantity, size, material, or finish;

• special-order materials are required;

• expedited production or shipping is requested;

• taxes or third-party charges apply; or

• information provided during the quoting process was incomplete or inaccurate.

4. Order Acceptance

An order is not accepted merely because a customer submits a request, uploads artwork, receives a quote, or attempts to make payment.

We may accept an order by:

• confirming the order in writing;

• accepting payment;

• sending a final proof;

• purchasing customer-specific materials;

• beginning design or setup work; or

• beginning production.

We reserve the right to refuse or cancel an order for legitimate business reasons, including:

• suspected fraud or unauthorized payment;

• unlawful or infringing content;

• abusive or threatening conduct;

• pricing or specification errors;

• equipment or material limitations;

• safety concerns;

• inability to meet the requested deadline;

• nonpayment of an outstanding balance; or

• a request that conflicts with our policies.

If we cancel an order before production because we cannot fulfill it, we will refund amounts paid for work that has not been performed, subject to any disclosed and legally permissible deductions for completed design work, purchased materials, setup services, or other non-recoverable costs.

5. Pricing, Billing, and Payment

You agree to pay all charges shown on the applicable product page, quote, invoice, or order confirmation, including:

• product and service charges;

• design and setup charges;

• rush charges;

• shipping or delivery charges;

• taxes;

• special-order material costs; and

• other disclosed fees.

By submitting payment information, you represent that you are authorized to use the payment method and authorize us and our payment processors to collect the amount due.

We may require:

• full payment before production;

• a deposit before beginning work;

• progress payments;

• payment of the remaining balance before shipment or pickup; or

• another payment arrangement stated in writing.

Deposits and payments may become non-refundable after we begin design, setup, material purchasing, scheduling, or production work, as described in our Refund, Reprint, Cancellation, and Shipping Policy and the applicable quote or invoice.

We may suspend production, withhold delivery, or decline to release an order until all amounts due have been paid.

Unless otherwise agreed in writing, customers are responsible for bank fees, returned-payment fees, collection expenses, and other reasonable costs resulting from a failed or reversed payment to the extent permitted by law.

6. Taxes and Tax-Exempt Orders

Prices may not include sales tax or other transaction taxes unless expressly stated.

We will collect applicable taxes when required. A customer claiming a tax exemption must provide complete and valid exemption documentation before the order is invoiced or paid.

We are not obligated to refund taxes collected before valid exemption documentation was provided unless required by law or reasonably practical through our accounting and payment systems.

Customers are responsible for duties, import taxes, brokerage charges, and other destination charges associated with international orders unless we expressly agree otherwise in writing.

7. Customer Artwork and Order Information

Customers are responsible for the accuracy, completeness, quality, and suitability of all submitted:

• artwork;

• photographs;

• logos;

• text;

• names and addresses;

• dimensions;

• colors;

• layouts;

• instructions;

• data files; and

• other content or specifications.

You should maintain backup copies of all submitted materials. We are not responsible for maintaining permanent archives or backup copies of customer files.

We are not responsible for errors or reduced quality caused by customer-supplied materials, including:

• misspellings or incorrect information;

• low-resolution or pixelated images;

• incorrect dimensions;

• improper bleed, margins, or safe areas;

• incorrect color profiles;

• missing or substituted fonts;

• transparency or layering problems;

• corrupted files;

• hidden objects;

• unsupported file formats;

• improperly prepared cut paths;

• compression artifacts; or

• artwork unsuitable for the selected printing process.

Our review of customer artwork does not make us responsible for proofreading, fact-checking, correcting, or professionally evaluating that artwork unless we expressly agree in writing to provide those services.

8. Proofs and Customer Approval

We may provide a digital or physical proof before production.

The customer is responsible for carefully reviewing the proof, including:

• spelling and grammar;

• contact information;

• dates and numerical information;

• dimensions and proportions;

• artwork placement;

• orientation;

• colors;

• fonts;

• margins, borders, and bleeds;

• cut lines;

• material and finishing selections;

• quantities; and

• all other visible or stated specifications.

Proof approval may be provided through:

• email;

• an online approval system;

• a signed form;

• written confirmation;

• payment after receiving the proof; or

• another approval method we accept.

Once a proof has been approved, we may rely on that approval and begin production.

The customer is responsible for errors that were present or reasonably visible in the approved proof. Such errors do not qualify for a free reprint, refund, or credit.

We remain responsible for producing the order materially in accordance with the final approved proof and agreed specifications.

9. Production Without a Proof

A customer may authorize production without reviewing or approving a proof.

By authorizing production without a proof, the customer accepts the risk of layout, sizing, placement, cropping, formatting, spelling, and artwork issues contained in the submitted files or instructions.

Production without a proof does not excuse a manufacturing error caused by us, but it limits our responsibility for issues that a proof could reasonably have revealed.

10. Artwork Changes and Design Services

Basic file review, setup, or minor adjustments may be included in the quoted price when expressly stated.

Substantial artwork corrections, redesigns, recreations, vector conversions, image editing, typesetting, or repeated proof revisions may result in additional charges.

We will notify the customer before performing materially additional design work when reasonably practical.

Unless otherwise agreed in writing:

• fees for completed design and setup work are non-refundable;

• payment for printing services does not automatically transfer ownership of our working files, templates, production files, or design methods;

• editable or source files are not included unless expressly listed as a deliverable; and

• fonts, stock images, templates, and other licensed materials remain subject to the applicable third-party license terms.

A final printed product may contain intellectual property belonging to the customer, intellectual property belonging to us, and licensed third-party materials. Each party retains its preexisting rights.

11. Customer Rights and Intellectual Property Authorization

By submitting artwork, photographs, text, trademarks, logos, designs, or other materials, you represent and warrant that:

• you own the materials or have permission to use and reproduce them;

• our production of the order will not infringe another person’s copyright, trademark, patent, privacy, publicity, contractual, or other rights;

• the materials are not unlawful, fraudulent, defamatory, or deceptive; and

• you have obtained any releases or permissions required for identifiable people, private property, or protected content appearing in the materials.

You grant us a limited, non-exclusive license to reproduce, modify as technically necessary, transmit, store, and use the submitted materials solely as reasonably necessary to quote, design, proof, produce, fulfill, and support your order.

We may refuse to reproduce content that we reasonably believe violates the law, infringes another person’s rights, creates a safety concern, or exposes us to unreasonable legal or reputational risk.

Our willingness to print submitted content does not constitute a legal determination that the customer has the right to use it.

12. Confidential and Sensitive Materials

Customer artwork and order information are not automatically subject to a professional confidentiality privilege.

We will use reasonable care when handling customer materials, but customers should not submit highly confidential, regulated, classified, or security-sensitive information unless we have first agreed in writing to appropriate handling requirements.

A separate written nondisclosure agreement may be required when an order involves confidential business materials.

We may share customer materials with employees, contractors, software providers, payment providers, production partners, and delivery providers to the extent reasonably necessary to prepare and fulfill an order.

We will not knowingly sell customer artwork as a standalone product. Any use of customer-specific work in advertising, portfolios, or promotional materials should be separately authorized by the customer.

13. Color Matching and Screen Displays

Colors displayed on a phone, computer, tablet, or other screen may differ from printed colors.

Printed color may be affected by:

• screen settings;

• color profiles;

• ink or toner;

• printing method;

• material or substrate;

• coatings and laminates;

• lighting;

• equipment calibration; and

• normal variation between production runs.

Unless we expressly agree in writing to match a recognized color standard or an approved physical sample, screen colors and digital mockups are not guaranteed to match the final printed product exactly.

A previously printed item may not be an exact color match for a later production run.

Commercially reasonable color differences are not considered manufacturing defects.

14. Production Tolerances and Variations

Custom printing and finishing processes may result in minor variations in:

• dimensions;

• cutting;

• alignment;

• placement;

• color density;

• material texture;

• coating;

• lamination;

• finish; and

• packaging.

Minor variations that do not materially affect the intended use or overall appearance of the product are not considered defects.

Any special tolerance, exact-color, exact-placement, or technical requirement must be disclosed before quoting and expressly accepted by us in writing.

Customers should request and approve a physical production sample when exact appearance or performance is essential. Additional sample, setup, material, and shipping charges may apply.

15. Quantities and Shortages

We will use commercially reasonable efforts to produce the quantity stated in the accepted order.

The customer must report a material shortage within the claim period stated in our Refund, Reprint, Cancellation, and Shipping Policy.

If an industry-standard overrun or underrun allowance applies to a particular printing process, it must be disclosed in the applicable quote, invoice, or written agreement.

Additional products delivered beyond the ordered quantity will not result in an additional charge unless an overrun arrangement was disclosed and accepted.

16. Material Selection and Product Suitability

Customers are responsible for selecting products and materials appropriate for their intended use.

Product performance may be affected by:

• surface type and condition;

• temperature;

• moisture;

• sunlight or ultraviolet exposure;

• cleaning products;

• chemicals;

• abrasion;

• installation technique;

• storage;

• handling; and

• environmental conditions.

Material descriptions and recommendations are general information and do not guarantee performance in every environment.

When suitability is uncertain, the customer should request samples and conduct testing before placing a full production order.

Unless we expressly provide a written performance guarantee, we do not guarantee that a product will be suitable for a particular surface, environment, equipment, legal requirement, industry standard, or customer application.

17. Turnaround and Production Schedules

Production estimates begin only after we have received all items required to begin work, which may include:

• payment or deposit;

• usable artwork;

• final specifications;

• proof approval;

• customer-supplied materials;

• shipping information; and

• any required authorization.

Time spent waiting for customer information, artwork, payment, decisions, or proof approval is not included in the production estimate.

Business days generally exclude weekends, federal holidays, scheduled closures, and days on which operations are materially disrupted.

Turnaround dates are estimates unless we expressly state in writing that a deadline is guaranteed.

We are not responsible for delays resulting from customer changes, delayed approvals, unavailable materials, equipment failure, carrier delays, severe weather, power or internet interruptions, labor disruptions, government action, natural disasters, emergencies, or other circumstances outside our reasonable control.

18. Customer Deadlines and Time-Sensitive Orders

Customers must disclose event dates, installation dates, mailing dates, opening dates, or other critical deadlines before placing an order.

Telling us that an order is time-sensitive does not create a guaranteed completion or delivery date unless we expressly accept that deadline in writing.

We recommend allowing sufficient time for:

• artwork preparation;

• proof revisions;

• production;

• quality review;

• shipping;

• installation; and

• unexpected delays.

Unless expressly agreed in writing, we are not responsible for losses associated with a missed event, promotion, opening, mailing date, campaign, or customer deadline.

19. Rush Orders

Rush production may be available at our discretion and may require an additional charge.

A rush charge compensates us for adjusting schedules, prioritizing work, or obtaining expedited materials or services. It does not guarantee carrier performance.

Rush charges become non-refundable after rush scheduling, preparation, purchasing, or production begins.

A rush deadline is guaranteed only when we specifically identify it as guaranteed in writing and state the remedy applicable if we fail to meet it.

20. Order Changes and Cancellations

Changes and cancellations must be requested in writing.

We are not obligated to accept a change after an order has been approved or production has begun.

Requested changes may result in:

• additional design or setup charges;

• charges for discarded or unusable materials;

• a revised price;

• a new proof;

• loss of a production reservation; and

• an extended completion date.

An order may become non-cancelable once we begin customer-specific work, including:

• design or artwork preparation;

• proof preparation;

• production-file creation;

• purchasing or cutting materials;

• reserving outside production services;

• creating screens, plates, dies, molds, or tooling;

• configuring equipment;

• printing;

• laminating;

• cutting;

• finishing;

• assembling; or

• packaging.

Cancellation eligibility and available refunds are governed by our Refund, Reprint, Cancellation, and Shipping Policy and any order-specific written terms.

21. Returns, Reprints, Refunds, and Final Sales

Custom, personalized, and made-to-order products are final sale except for:

• verified manufacturing defects;

• material differences from an approved proof;

• incorrect production caused by us;

• qualifying shipping damage; or

• another remedy required by applicable law.

Customers must inspect orders promptly and report any claimed defect, damage, shortage, or incorrect item within the period stated in our Refund, Reprint, Cancellation, and Shipping Policy.

Customers must provide reasonably requested documentation, which may include:

• photographs;

• packaging photographs;

• product samples;

• quantity counts;

• an order number; and

• a description of the issue.

When we verify an error caused by us, our primary remedy will generally be correction or reproduction of the affected quantity. Depending on the circumstances, we may instead provide a partial refund, store credit, or another commercially reasonable remedy.

Our complete return, cancellation, reprint, refund, and shipping-claim terms appear in our Refund, Reprint, Cancellation, and Shipping Policy.

Nothing in these Terms limits a right or remedy that cannot lawfully be waived.

22. Shipping and Delivery

Orders requiring shipment will ordinarily be shipped using a tracked parcel, freight, courier, or delivery service.

Production time and carrier transit time are separate.

Shipping and delivery dates are estimates unless expressly guaranteed in writing. Tracking information and carrier delivery estimates are generated by third parties and may be delayed, incomplete, or inaccurate.

Customers are responsible for providing a complete and accurate shipping address.

We are not responsible for a delay, return, or misdelivery caused by an incorrect, incomplete, outdated, or undeliverable address supplied by the customer.

If we cannot ship within an expressly promised timeframe or the timeframe otherwise required by applicable law, we will provide any notice, delay option, cancellation right, or refund required by law.

Shipping claims are governed by our Refund, Reprint, Cancellation, and Shipping Policy.

23. Local Pickup

Local pickup may be available for qualifying orders.

The customer will be notified when the order is ready. A projected pickup date is not confirmation that the order is ready.

Customers should not arrive for pickup until receiving a ready-for-pickup notice.

The customer or authorized pickup person may be required to provide:

• the order number;

• identification;

• the business or customer name; or

• written pickup authorization.

Responsibility for transporting and securing the products transfers to the customer after pickup to the extent permitted by law.

We are not responsible for damage caused after pickup by improper loading, transportation, handling, storage, installation, weather exposure, or use.

Orders that are not collected within the timeframe stated in our Refund, Reprint, Cancellation, and Shipping Policy may be subject to storage charges or treated as abandoned to the extent permitted by law.

24. Customer-Supplied Products and Materials

We may agree to print on, cut, finish, install, modify, or otherwise process products or materials supplied by a customer.

Production processes involve a risk of test pieces, spoilage, damage, incompatibility, or unexpected results. Customers should provide additional units reasonably sufficient for setup, testing, and ordinary production spoilage.

Before accepting customer-supplied property, the parties should identify in writing:

• the quantity received;

• the stated replacement value;

• any existing damage;

• the permitted spoilage allowance;

• whether replacement units are available;

• the requested process; and

• any agreed limitation of responsibility.

Unless otherwise agreed in writing, we do not guarantee that customer-supplied products or materials will be compatible with our processes.

To the maximum extent permitted by law, our responsibility for customer-supplied property will not exceed the documented replacement cost of the units actually damaged by our failure to exercise reasonable care.

We are not responsible for sentimental, collectible, anticipated resale, or consequential value unless expressly accepted in writing before work begins.

25. Installation and Application

Installation or application services are included only when expressly stated in the accepted quote or invoice.

When the customer performs or arranges installation, the customer is responsible for:

• confirming surface compatibility;

• preparing and cleaning the surface;

• following instructions;

• using qualified installers when appropriate;

• verifying measurements;

• obtaining property-owner approval; and

• complying with applicable permits, codes, rules, and restrictions.

We are not responsible for damage caused by improper application, installation, removal, storage, cleaning, use, or surface incompatibility.

Customers should inspect printed products before installing, distributing, mailing, reselling, or applying them.

Installation or use of a product may limit our ability to inspect a claim and may disqualify a claim when the reported issue should reasonably have been discovered beforehand.

26. Permits, Codes, and Regulatory Requirements

Unless expressly included in a written agreement, the customer is responsible for determining whether a sign, label, graphic, advertisement, installation, or other printed product complies with:

• building codes;

• sign codes;

• landlord or property rules;

• homeowners’ association requirements;

• accessibility requirements;

• labeling regulations;

• advertising rules;

• industry requirements;

• licensing requirements; and

• permit requirements.

Our production of an item does not constitute legal, regulatory, architectural, engineering, or code-compliance approval.

27. Business and Resale Orders

We may offer bulk, commercial, wholesale, reseller, nonprofit, school, government, or other business pricing at our discretion.

Additional terms may appear in a quote, invoice, purchase-order acknowledgment, credit application, or separate written agreement.

Unless we expressly agree otherwise:

• quoted pricing applies only to the identified customer and order;

• discounts may not be transferred;

• resale customers are responsible for their own customers and disclosures;

• the customer may not represent that it is our agent or authorized representative;

• our name and logos may not be used without written permission; and

• the customer remains responsible for payment even when purchasing for a third party.

A customer’s purchase order does not replace or modify these Terms unless we expressly accept the conflicting provision in a writing signed by an authorized representative of Frog Mustard Stickers LLC.

Preprinted or standard terms appearing on a customer purchase order, portal, acknowledgment, or other document are rejected unless expressly accepted by us in writing.

28. Samples and Test Production

Samples, prototypes, press proofs, material swatches, and test prints may be available for an additional charge.

A sample may not reproduce every characteristic of a full production run. Differences may result from scale, equipment, material batches, production method, finishing, or normal commercial variation.

Approval of a sample authorizes us to proceed using commercially reasonable efforts to reproduce the approved characteristics during the full production run.

29. Storage and File Retention

We are not obligated to retain customer artwork, production files, proofs, completed products, unused materials, screens, dies, tooling, or other order materials after fulfillment.

We may delete or dispose of files and materials according to our ordinary retention practices unless a separate written storage arrangement is made.

Any reorder may require new setup, proofing, or design work, even when files from an earlier order remain available.

Customers should retain their own final artwork and order records.

30. Reviews, Feedback, and Public Submissions

If you voluntarily submit a review, testimonial, public comment, photograph, suggestion, or other non-confidential feedback, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that submission in connection with our business and marketing.

You represent that:

• you have the right to submit the content;

• the submission accurately reflects your experience or opinion;

• the submission does not infringe another person’s rights; and

• the submission is not unlawful, deceptive, defamatory, abusive, or malicious.

This section does not automatically authorize us to use customer artwork submitted solely for production as advertising content.

31. Website Use

You may use our website only for lawful purposes.

You may not:

• interfere with the website or its security;

• attempt unauthorized access to an account or system;

• upload malware or harmful code;

• scrape or harvest information through unauthorized automated means;

• impersonate another person or business;

• submit fraudulent orders;

• use the website to violate another person’s rights; or

• misuse our quote, upload, payment, or communication systems.

We may restrict or terminate access when we reasonably believe a user has violated these Terms or created a security, fraud, legal, or operational risk.

32. Our Intellectual Property

Our website and business materials, including our names, logos, text, graphics, photographs, layouts, templates, designs, product descriptions, icons, and compilations, are owned by or licensed to Frog Mustard Stickers LLC and are protected by applicable intellectual property laws.

Except as expressly authorized, you may not copy, reproduce, modify, distribute, display, sell, license, create derivative works from, or commercially exploit our materials.

Purchasing a printed product does not transfer ownership of our business names, logos, templates, production methods, website materials, or other intellectual property.

33. Third-Party Services and Links

Our website and services may rely on or link to third-party providers, including:

• website platforms;

• payment processors;

• file-transfer services;

• cloud-storage providers;

• shipping carriers;

• analytics providers;

• mapping services;

• design-software providers; and

• outside production partners.

We do not control and are not responsible for third-party websites, systems, outages, content, privacy practices, or terms.

Use of a third-party service may be subject to that provider’s own terms and policies.

34. Electronic Communications

By communicating with us electronically, you consent to receive order-related communications electronically, including:

• quotes;

• invoices;

• proofs;

• approvals;

• order confirmations;

• payment notices;

• production updates;

• pickup notices;

• shipping notices; and

• policy communications.

You are responsible for providing a working email address and monitoring it for time-sensitive order communications.

Electronic records and approvals may satisfy requirements that a communication or agreement be in writing to the extent permitted by law.

Marketing communications are governed by our Privacy Policy and applicable opt-out rights.

35. Privacy

Our collection, use, retention, and disclosure of personal information are described in our Privacy Policy.

Customers should not upload sensitive personal information unless it is reasonably necessary for the requested product or service.

Customers submitting personal information concerning employees, customers, students, members, patients, or other third parties are responsible for having the authority and providing any notices necessary to share that information with us.

36. Disclaimer of Warranties

To the maximum extent permitted by law, our website, services, and products are provided on an “as is” and “as available” basis, except for warranties expressly stated by us in writing.

To the maximum extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and warranties arising from course of dealing or usage of trade.

We do not warrant that:

• the website will always be available or error-free;

• a product will be suitable for an undisclosed purpose;

• screen colors will exactly match printed colors;

• customer-supplied artwork will produce a particular result;

• a carrier will deliver by its estimated date; or

• products will perform properly when improperly stored, installed, applied, removed, or used.

Some jurisdictions do not allow particular warranty exclusions, so some exclusions may not apply.

Nothing in these Terms excludes a warranty or consumer right that cannot lawfully be excluded.

37. Limitation of Liability

To the maximum extent permitted by law, Frog Mustard Stickers LLC and its owners, officers, employees, contractors, agents, affiliates, and service providers will not be liable for indirect, incidental, special, exemplary, consequential, or punitive damages arising from or relating to:

• the website;

• a quote or order;

• printing or design services;

• delayed production or delivery;

• a product;

• customer-supplied materials;

• lost or corrupted files;

• installation or removal;

• a missed event or promotion; or

• these Terms.

This exclusion includes, to the extent permitted by law, loss of profits, revenue, business, opportunities, goodwill, data, anticipated savings, or third-party contracts.

To the maximum extent permitted by law, our aggregate liability arising from or relating to a product, service, or order will not exceed the amount actually paid to us for the specific product, service, or order giving rise to the claim.

The limitations in this section do not apply to liability that cannot legally be excluded or limited.

38. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Frog Mustard Stickers LLC and its owners, officers, employees, contractors, agents, affiliates, and service providers from third-party claims, liabilities, losses, judgments, damages, penalties, and reasonable costs arising from or relating to:

• customer-supplied artwork, text, photographs, trademarks, or other materials;

• an allegation that submitted materials infringe another person’s rights;

• your breach of these Terms;

• your violation of law;

• your misuse of the website, products, or services;

• your installation or use of the products; or

• inaccurate representations or instructions you provide.

This section does not require you to indemnify us for claims to the extent caused by our own unlawful conduct, gross negligence, or other liability that cannot legally be shifted.

39. Force Majeure

We will not be responsible for a delay or failure caused by circumstances beyond our reasonable control, including:

• natural disasters;

• fires or floods;

• severe weather;

• epidemics or public emergencies;

• utility or internet outages;

• equipment failure despite reasonable maintenance;

• labor disputes;

• transportation interruptions;

• carrier failures;

• supply shortages;

• government orders;

• civil unrest;

• war; or

• similar events.

We will use commercially reasonable efforts to communicate material delays and resume performance when reasonably practical.

If a qualifying event prevents performance for an extended period, either party may have cancellation or refund rights under the applicable order terms or law.

40. Fraud, Chargebacks, and Collection

If there is a problem with an order, customers should contact us at hello@southsoundstickerco.com so we have an opportunity to review it.

Nothing in these Terms prevents a customer from exercising lawful payment-dispute rights.

If a chargeback or payment dispute is filed, we may provide relevant records to the payment processor, card network, bank, insurer, or other reviewing party, including:

• quotes;

• invoices;

• proofs and approvals;

• payment records;

• production records;

• customer communications;

• photographs;

• pickup confirmations; and

• tracking and delivery records.

We may pause production, withhold an unpaid order, suspend account privileges, or decline future orders while a payment dispute or unpaid balance is pending, to the extent permitted by law.

The customer remains responsible for amounts lawfully owed after completion of the dispute process.

41. Suspension and Termination

We may suspend or terminate access to our website or services if we reasonably believe a customer or user:

• violated these Terms;

• failed to pay an amount due;

• submitted fraudulent or infringing content;

• engaged in abusive or threatening conduct;

• misused our systems;

• created a security or safety risk; or

• violated applicable law or another person’s rights.

Termination does not eliminate payment obligations or other provisions that by their nature should survive, including intellectual property, payment, indemnification, warranty disclaimer, liability limitation, dispute, and governing-law provisions.

42. Governing Law and Venue

These Terms and disputes arising from them are governed by the laws of the State of Washington, without regard to conflict-of-law principles, except to the extent superseded by federal law or limited by non-waivable law.

To the extent permitted by law, any court proceeding arising from these Terms or our services must be brought in an appropriate state court located in Pierce County, Washington, or an appropriate federal court in the Western District of Washington.

This section does not prevent either party from bringing an eligible claim in small claims court. It also does not override a consumer’s mandatory right to bring a claim in another jurisdiction when that right cannot legally be waived.

43. Order of Precedence

These Terms apply together with our policies and order-specific documents.

If the documents conflict, the following order of precedence generally applies:

1. a separate written agreement signed by an authorized representative of Frog Mustard Stickers LLC;

2. the accepted quote or invoice, but only for order-specific business terms;

3. the final approved proof and production specifications;

4. our Refund, Reprint, Cancellation, and Shipping Policy;

5. these Terms; and

6. other general website content.

A customer purchase order or other customer-generated form does not modify this order of precedence unless expressly accepted by us in a signed writing.

44. Assignment

You may not assign or transfer an order, account, or right under these Terms without our prior written consent.

We may assign these Terms or related rights and obligations in connection with a merger, acquisition, reorganization, financing, sale of assets, or transfer of our business, subject to applicable law.

45. No Partnership or Agency

These Terms do not create an employment, partnership, joint venture, franchise, fiduciary, or agency relationship between the customer and Frog Mustard Stickers LLC.

Neither party may bind the other except as expressly agreed in writing.

46. No Waiver

Our failure to enforce a provision of these Terms is not a waiver of that provision or any other right.

A waiver is effective only if it is in writing and applies only to the specific circumstance identified.

47. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or modified to the minimum extent necessary to make it enforceable.

The remaining provisions will continue in effect.

48. Entire Agreement

These Terms, together with the policies and order-specific documents incorporated into them, constitute the entire agreement regarding the website and applicable order.

They supersede prior or contemporaneous discussions and understandings concerning the same subject matter, except for a separate written agreement signed by an authorized representative of Frog Mustard Stickers LLC.

49. Changes to These Terms

We may update these Terms from time to time by posting a revised version on southsoundstickerco.com and updating the Effective Date or Last Updated date.

Changes will apply prospectively unless otherwise stated or required by law.

The Terms in effect when an order is accepted will generally govern that order. Changes made after order acceptance will not materially alter an existing order unless required by law or agreed to by the customer.

Continued use of the website after revised Terms become effective constitutes acceptance of the revised Terms for future website use and orders.

50. Contact Information

Questions regarding these Terms may be sent to:

South Sound Sticker Co
Brands operated by Frog Mustard Stickers LLC
PO Box 261
Puyallup, WA 98371
United States

Website: southsoundstickerco.com
Email: hello@southsoundstickerco.com